Virgin Australia please fix your website, it's driving me nuts

I was so frustrated trying to explain to your customer support folk about what's wrong with your website I decided to create this screencast so you can see it for yourself. ​

Please get it fixed quickly as you will drive your loyal customers away.​

The latest upgrade in Virgin Australia's website has meant that frequent travellers, like myself, have to waste time filling in information that Virgin already has. It's ruining the customer experience. I have reported the problems to Virgin but get poor response that makes me feel they just don't care.

Gun control works - The Daily Show - Part 1 of 3

John Oliver on the The Daily Show uses comedy to show just how ridiculous the US stance is on gun control and uses Australia as the example of where it works. 

Following the Senate's defeat of the Manchin-Toomey amendment, John Oliver tests the theory that government-mandated gun control doesn't work. Facebook: https://www.facebook.com/thedailyshow Twitter: https://twitter.com/TheDailyShow

GTD for travel

For all you Getting Things Done (GTD) practitioners you might like this Youtube video of David Allen talking about how he applies his method to travel.​

I have been practising my Sketchnoting too, and here is my attempt to sketchnote the talk.​

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